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Admin, Secretarial & PA Level 3, 4 and 5

4.4( 5 REVIEWS )

Get an incredible learning opportunity just for £110 containing Level 3+4+5 Admin, Secretarial and PA Course, a printed copy of Quality Licence Scheme endorsed certificate and 5 additional courses worth £1699. No hidden fees, simply enrol to this amazing bundle course, get 12 month access to high quality and self-paced Admin, Secretarial and PA Course.

Package includes:

  • Admin, Secretarial & PA Level 3 
  • Admin, Secretarial & PA Level 4
  • Admin, Secretarial & PA Level 5
  • Level 5 certificate of achievement for Admin, Secretarial & PA with unit summary containing all the units of Level 3 + 4 + 5 endorsed by Quality Licence Scheme
  • 5 Additional Premium CPD Courses:
  1. Creativity and Problem Solving Skills
  2. Goals Setting & Time Management Skills
  3. Effective Communication Skills
  4. Crisis Management Course
  5. Meeting Management

You can become an invaluable asset to your business and office by taking this special bundle of tailored courses which you won’t be able to find anywhere else.  We’ve crafted this special learning experience by pushing together level 3, 4 and 5 of the Office Administrator courses, and help you become the best at what you do.  

Office administration and Personal Assistants are the backbones of every successful business, and the essential skills that are needed can be learnt by anyone when they apply themselves.  You can now learn how to successfully manage and organise your environment and produce excellent results with this Admin, Secretarial & PA Level 3, 4 and 5 combined course.

By taking this course, you will obtain invaluable skills and tips that will help you immeasurably in an administrative role and achieve organisational results that will impress your colleagues.  You will learn everything from the basics of running an efficient workspace to producing presentations and graphs. The course will improve your business communications and colleague etiquette, allowing you to effectively delegate and provide support for your seniors and your company. It will also help you obtain useful techniques for reading body language and running successful meetings, as well as providing full tutoring on using Microsoft Excel to its full capabilities.  

This course is designed to appeal to both beginners starting as assistants or clerks, to experienced team leaders who want to hone their skills.


Admin, Secretarial & PA Level 3

The Admin, Secretarial & PA Level 3 course will introduce you to the principles of being a Personal Assistant, and applying the fundamental skills of Admin support and management.  

Some of the key topics you will learn in this course are:

  • How to become an efficient Personal Assistant
  • The best way to communicate with your manager
  • Knowing the importance of confidentiality
  • How to organise tasks efficiently
  • Learning to empower yourself
  • Performing special tasks in good time
  • The importance of administrative management
  • Knowing how best to create accurate records
  • Compiling procedural manuals and providing training
  • Using the right administrative tools

This is a fundamental course mainly aimed at beginners and for anyone taking the first steps into their career as a personal assistant or office worker.  

Admin, Secretarial & PA Level 4

The Admin, Secretarial & PA Level 4 course explores the deeper skills needed to run an administration environment successfully. This includes the delicate nature of telephone etiquette  and the important techniques of business writing.  

Some of the key topics you will learn in this course are:

  • How to keep your environment tidy and efficient
  • Learning the best way to prioritise your tasks
  • Storing physical and digital records
  • The best way to answer and respond to all types of phone requests
  • Exploring the different approaches to inbound/outbound calls
  • Handling abusive or rude phone calls 
  • Set an example on phone etiquette
  • Using words to motivate and get your message across
  • Writing every kind of administrative report
  • Proofreading your work and approving others

This course is aimed at those who are established as personal assistants or administration workers and wish to improve their skills and boost their reputation.  

Admin, Secretarial & PA Level 5

The Admin, Secretarial & PA Level 5 course will provide the final steps to becoming a finely tuned part of your company’s administration. You’ll learn how to read body language, communicate effectively, and manage your time impeccably. It concludes with a full masterclass on how to use Microsoft Excel with all of its functions. 

Some of the key topics you will learn in this course are:

  • How to manage a crisis
  • The alternatives to physical meetings
  • Reading moods and morale via body language
  • Motivate through example and actions
  • How to spot adapt your own body language
  • Plan the perfect meeting
  • Dealing with disruptions and interruptions
  • Create useful worksheets with Excel
  • Make a workbook and keep excellent records
  • Create impressive presentations and graphs

This course is absolutely essential for those in senior positions and management roles, who wish to improve their skillset and knowledge. It will also appeal to those looking to reach the top roles in their current business model. Before enrolling in this course, it’s important for you to be familiar with the basics of leadership and management, which are covered in Level 3 and 4 courses.

Who is This Course for?

This endorsed Admin, Secretarial & PA Level 3, 4 and 5 course bundle is ideal for professionals and beginners alike looking to better their skills and further their career in any business environment that has an office. Our online courses are designed for distance learning and offer flexible virtual classroom modules that you can study at your own convenience. Increase your chances of working with a top organisation and become a true asset to them. Business owners, Personal Assistants, and office workers of all levels will benefit from the knowledge in this course. 


This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Assessment and Certificate

Quality Licence Scheme Endorsed Certificate for Admin, Secretarial & PA Level 3, 4 and 5
To make the evaluation process much more convenient for you, we’ve added the feature of automatic assessment. After you finish each module, you’ll participate in an online MCQ test. Each test will be marked instantly, and you’ll receive the result immediately as well. The passing score on each test is 60%.
After successfully passing all the exams, you will be eligible to claim an certificate of achievement endorsed by Quality Licence Scheme without any cost.
Certificate of achievement for additional courses
After completing each of the additional courses, you can order a certificate of achievement to display your achievement for as little as £3.99 for the PDF version and £7.99 for a paper version or £10 for both. There is an additional £10 delivery charge for international students.

Career Path

This Admin, Secretarial & PA Level 3, 4 and 5 course bundle provides the means to become a valuable part of any organisations and a kick-start to any office-based career. Types of jobs that would suit this course include those of:

  • Personal Assistant
  • Receptionist
  • Secretary
  • Data Clerk
  • Administrative Assistant
  • Office Manager

Course Curriculum

Office Administrator Level 3
Module 1: Personal Assistant
Module 1 Personal Assistant 00:35:00
Assessment Module 1
Module 01 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 2: Admin Support
Module 2 Admin Support 00:50:00
Assessment Module 2
Module 02 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 3: Administrative Management
Module 3 Administrative Management 00:30:00
Assessment Module 3
Module 03 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Office Administrator Level 4
Module 4: Organisational Skills
Module 4 Organisational Skills 01:00:00
Assessment Module 4
Module 04 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 5: Telephone Etiquette
Module 5 Telephone Etiquette 01:00:00
Assessment Module 5
Module 05 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 6: Business Writing
Module 6 Business Writing 01:00:00
Assessment Module 6
Module 06 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Office Administrator Level 5
Module 7: Time Management
Module 7: Time Management 00:35:00
Assessment Module 7
Module 07 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 8: Body Language and Effective Communication
Module 8: Body Language and Effective Communication 00:45:00
Assessment Module 8
Module 08 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 9: Meeting Management
Module 9: Meeting Management 01:30:00
Assessment Module 9
Module 09 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 10: Microsoft Excel
Navigate the Excel User Interface 00:28:00
Use Excel Commands 00:10:00
Create and Save a Basic Workbook 00:19:00
Enter Cell Data 00:12:00
Use Excel Help 00:05:00
Create Worksheet Formulas 00:15:00
Insert Functions 00:17:00
Reuse Formulas and Functions 00:17:00
Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00
Search for and Replace Data 00:09:00
Use Proofing and Research Tools 00:07:00
Apply Text Formats 00:17:00
Apply Number Format 00:08:00
Align Cell Contents 00:09:00
Apply Styles and Themes 00:12:00
Apply Basic Conditional Formatting 00:11:00
Create and Use Templates 00:07:00
Preview and Print a Workbook 00:10:00
Set Up the Page Layout 00:08:00
Configure Headers and Footers 00:07:00
Manage Worksheets 00:05:00
Manage Workbook and Worksheet Views 00:07:00
Manage Workbook Properties 00:05:00
Assessment Module 10
Module 10 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00

Course Reviews


5 ratings
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  1. Nicole Sharpe


    Brilliant course!! Helped me to get selected in job interview. Thanks very much!!

  2. Josh Humphreys


    Great!! One of my colleagues suggested this course and found it really good. Wanna buy another from you.

  3. John Winter


    Engaging and easy to follow content. Never thought I would get a professional certificate within a few weeks. Grateful to you guys :))

  4. Alfie Bond


    My foundations were good, and with this advanced course I certainly have an enormous level of confidence now to face a job interview.