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Medical Secretary Level 1, 2 and 3

4.8( 3 REVIEWS )

Get an incredible learning opportunity just for £119 containing Level 1+2+3 Diploma courses, printed Quality Licence Scheme endorsed certificatetutor support and assessment worth £1749 No hidden fees, simply enrol to this amazing bundle course and save £1630, get 12 months access to high quality and self-paced Medical Secretary diploma courses. Cherry on top, you will get premium 5 CPD courses for FREE that will add even more to your skill sets!

Package includes:

  • Medical Secretary Level 1
  • Medical Secretary Level 2
  • Medical Secretary Level 3
  • Level 5 Quality Licence Scheme endorsed certificate of achievement for Medical Secretary
  • Transcript containing all units of level 1, 2 and 3
  • 5 Additional Premium CPD Courses:
  1. Medical and Pharmacy Maths
  2. Functional Maths Training Course
  3. Effective Communication Skills
  4. Administrative Support
  5. Customer Service Skills

Any kind of high-performing medical professional needs an exemplary administration infrastructure to back them up and organise their priorities. From specialists in a private practise, to nurses in a local medical centre, they all need to have appointments arranged and their patient records in good order; otherwise, the whole healthcare system cannot function. If you are skilled or attracted to a rewarding administration job with potential for promotion or movement, then this could be the vocation for you. You can learn the methodologies and requirements to this role, right from the first stages by enrolling in this particular Medical Secretary Level 1, 2 and 3 combined course.

By taking this combined course, you’ll become trained on the many tasks and responsibilities that a Medical Secretary holds. As well as the apparent basic administration tasks, this would include other assignments such as audio transcriptions and learning the medical terminologies for procedures and diagnoses.  You will also be taught the basic knowledge needed for first aid treatment and assessment, as well as a rudimentary understanding of human anatomy and symptoms of illness. You’ll gain awareness of patient confidentiality, medical insurance, health-billing, and the laws and ethics around the pharmaceutical sector itself. As you work through the learning modules, you will become confident and skilled in the requirements needed to perform this unique secretarial role.  

This program will quickly train any individual in the specific skills and abilities to work as a Medical Secretary or a comparable role.  It may also serve as a starting point for a career working in the medical sector. Upon completion of the course, you will receive your valid certificate of achievement to demonstrate your abilities in medical administration (and first aid training), which will provide another valuable skill to your personal CV.  


Medical Secretary Level 1

The Medical Secretary Level 1 course covers the fundamental responsibilities and regular tasks that a Medical Secretary must perform.   

Some of the key topics you will learn in this course are:

  • The definition of the role of a Medical Secretary
  • Receptionist duties that a Medical Secretary performs
  • Communication skills that medical professionals require
  • Necessary administration and record-keeping skills that are needed for the role
  • Learning customer-facing skills and sensitivity during stressful moments
  • Career opportunities in this role

This is an introductory course designed to ease newcomers into the role of a trained medical secretary and explain the primary responsibilities.   

Medical Secretary Level 2

The Medical Secretary Level 2 course looks at further administration skills needed in this role, and the covers the necessary medical knowledge base that will also be required in this profession.   

Some of the key topics you will learn in this course are:

  • Performing medical volunteer training to increase your healthcare skills
  • Learning to take audio transcriptions and take clinical records from sessions
  • Gaining an essential awareness of Human Anatomy and Physiology
  • Training to become a proficient first aider
  • Learn to understand and communicate in basic medical terminology 
  • Performing first-diagnoses and advice for patients
  • Create excellent customer service and continual process improvement

This course is ideal for newcomers and established workers in the healthcare sector, who wish to offer more than just administration skills.   

Medical Secretary Level 3

The Medical Secretary Level 3 covers in some depth the remaining administration skills needed in this position (record storage and insurance), as well as the ethics and obligations of a medical facility.   

Some of the key topics you will learn in this course are:

  • How to manage and store confidential medical records
  • The role of medical insurance in the healthcare sector
  • The act of billing and coding patients and customers
  • Legislation that governs UK medical research
  • Medical laws that protect patients and their personal information
  • The ethics and moral obligations that you have as a member of the medical sector

This course is designed to reinforce the moral and legal obligations of an established Medical Secretary and ensure that the learner is aware of the importance and responsibilities of the data they have access to. 

Who is This Course for?

This endorsed Medical Secretary Level 1, 2 and 3 combined course is aimed at any individual that wants to obtain a significant administrative role in the medical sector or use that as a springboard for more senior roles within Healthcare. The package offers exceptional learning modules which are designed especially for long-distance learning, providing a virtual classroom experience where you can perform at your own pace. This will give a great advantage when applying for any kind of administration job in a medical facility or a comparable position.


This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Assessment and Certificate

Quality Licence Scheme Endorsed Certificate for Medical Secretary Level 1, 2 and 3
To make the evaluation process much more convenient for you, we’ve added the feature of automatic assessment. After you finish each module, you’ll participate in an online MCQ test. Each test will be marked instantly, and you’ll receive the result immediately as well. The passing score on each test is 60%.
After successfully passing all the exams, you will be eligible to claim an certificate of achievement endorsed by Quality Licence Scheme without any cost.

Certificate of achievement for additional courses
After completing each of the additional courses, you can order a certificate of achievement to display your achievement for as little as £3.99 for the PDF version and £7.99 for a paper version or £10 for both. There is an additional £10 delivery charge for international students.

Career Path

This Medical Secretary Level 1, 2 and 3 course bundle will provide a genuine way to gain the administrative abilities and medical knowledge to act as a senior administrator in any healthcare service, working in a private or public facility. Types of career and roles that would suit this course include those of:

  • Private Medical Secretary
  • Senior Medical Secretary
  • Junior Medical Secretary
  • Medical Administrator
  • Assistant Medical Secretary
  • Medical audio typist

Course Curriculum

Medical Secretary Level 1
Module 1: Medical Secretary and Their Duties
Medical Secretary Introduction 00:10:00
Receptionist Training for Medical Secretary 00:15:00
Module 2: Communication
Communication 00:20:00
Medical Secretary Level 2
Module 3: Audio Transcription & Volunteer Training
Medical Audio Transcription 00:05:00
Medical Volunteer Training 00:10:00
Module 4: First Aid and Human Anatomy
First Aid Training 00:10:00
Human Anatomy and Physiology 00:10:00
Module 5: Medical Terminology
Medical Terminology 00:05:00
Medical Secretary Level 3
Module 6: Management of Medical Records
Management of Medical Records 00:10:00
Module 7: Medical Insurance, Billing and Coding
Medical Insurance, Billing and Coding 00:15:00
Module 8: Research, Laws and Ethics
Medical Research 00:05:00
Medical Law and Ethics 00:10:00
Assignment Submission 00:00:00