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Negotiation and Agreement Training

4.5( 4 REVIEWS )
7 STUDENTS

Negotiation skills are required for a wide range of professions including real estate, entrepreneurship, recruitment and sales. Knowing how to communicate in a business environment is the key to closing successful deals, acquiring new clients and securing a solid reputation. Designed by business experts, the Negotiation and Agreement Training course will equip you with all the fundamental skills you need to negotiate and agree with colleagues and clients effectively.

In this course, you will master crucial negotiating techniques used by sales representatives, lawyers and entrepreneurs. You will get to know the different personality types in business and how to appeal to your clients needs to get the best out of them. Our experienced instructor will also teach you how to negotiate your way through challenging situations and the mistakes to avoid when closing a deal.

Learning Outcomes:

  • Understand the importance of negotiation and agreement in a business environment
  • Develop essential business communication skills needed to negotiate effectively
  • Familiarise with the seven essential steps to successful business negotiation
  • Master the art of discussing, proposing, bargaining and agreeing
  • Learn about the human operating system and how to upgrade yours
  • Explore the different personality types in business and how to interact with them
  • Know the pitfalls and mistakes to avoid when negotiating a business deal
  • Take your career to the next level and learn how to close a deal successfully
  • Gain a better understanding of your client’s needs and how to appeal to them
  • Know how to respond to tough negotiating tactics with effective  countermeasures

Who is This course for?

This professional negotiation skills course is ideal for business professionals who work with clients in roles where deals are made and negotiated.  This course is open to learners from all academic backgrounds and can be studied on a part-time or full-time basis.

Requirements

Our Negotiation and Agreement Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Assessment and Certification 

Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly.

After completing the course, you can order a certificate of achievement to display your achievement for as little as £3.99 for the PDF version and £7.99 for a paper version or £10 for both. There is an additional £10 delivery charge for international students.

Career Path

On successful completion, learners will be equipped with the fundamental skills to negotiate effectively in a business environment, and the knowledge required to close deals successfully. This course relates to those in the following roles:

  • Entrepreneurs
  • Business Owners
  • Sales Representatives
  • Recruitment Specialist
  • Estate Agent

Course Curriculum

Introduction and The Principles of Collaborative Negotiation
Welcome and Course Overview 00:06:00
Why Good Negotiation Practice Leads to Better Relationships 00:03:00
Shameless Book Plug 00:01:00
Millie’s Cookie Story 00:07:00
Exercise 1: Intentions / Objectives for This Programme 00:01:00
Giving Structure to Your Negotiation Strategy
Negotiation is not 00:02:00
Distinguishing Negotiation from -Haggling 00:07:00
The 7 Steps to Negotiation Success 00:06:00
Exercise 2: Giving Structure to your Negotiations 00:01:00
Step One – Preparing Yourself for Collaborative Negotiation
Preparing Yourself and Your WIN Outcomes 00:06:00
Exercise 3: Securing Commitment to Negotiate 00:01:00
The 4 P’s 00:01:00
The Importance of Personality 00:02:00
We, Then Me 00:02:00
Exercise 4: The 4 P’s 00:01:00
Step Two – Preparation - Understanding the Power of Variables
Introduction to Variables 00:04:00
Video Examples of Excellent Creativity in Variables 00:03:00
Exercise 5: Understanding the Power of Variables 00:01:00
Using the WIN Matrix 00:03:00
Exercise 6: Write Your Win Matrix 00:02:00
Step Three – Understanding Your Partner's Point of View
Introduction 00:01:00
Example Story- Maps of the World – Dyl’s Den 00:03:00
Exercise 7: Stepping Into Your Partner’s Shoes 00:01:00
Step Four – Discussing
Introduction- Stating Intentions 00:04:00
Co-Active Listening- Are You Really Listening 00:02:00
The Power of Pause 00:01:00
Exercise 8: Using Open Questions 00:01:00
Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00
Exercise 10: Socratic Questioning 00:04:00
Exercise 11: Creating a Discussion Agreement Statement 00:01:00
Step Five – Proposing
Introduction to the Propose Stage 00:05:00
Exercise 12: Putting Your Proposal into Writing 00:01:00
Step Six – Bargaining
Introduction 00:02:00
Exercise 13: Creating a Bargaining Agreement Statement 00:02:00
The Power of Silence 00:04:00
Exercise 14: Developing Your Time-Out Strategy 00:01:00
Step Seven – Agreeing
Introduction to Bargaining 00:04:00
The Written Columbo 00:02:00
Exercise 15: Drafting an “Agreement In Principle” 00:01:00
Getting Yourself Out of the Way - The Human Operating System
Introduction – The Missing Link 00:04:00
Exercise 16: Noticing Your Thinking 00:02:00
What Does this Mean in Your Negotiations? 00:03:00
Understanding Personality
Why Personality? 00:05:00
Introducing the 4 Colours 00:04:00
Introducing the 8 Aspects 00:04:00
Inspiration v Discipline Driven 00:04:00
Exercise 17: Teddy Bear 00:01:00
Big Picture vs Down to Earth 00:03:00
Exercise 18: Football Club Trip 00:01:00
People Focused vs Outcome Focused 00:02:00
Splash App 00:02:00
Exercise 19: Completing Your Own Assessment 00:01:00
Negotiation with Different ‘Personality Types’ 00:04:00
Using the Seven Steps at Home
Introduction 00:04:00
Avoiding Common Gambits Some Negotiators Use
Nibbling – The Columbo 00:02:00
The Flinch 00:02:00
The Red Herring 00:01:00
Higher Authority 00:02:00
The Reluctant Buyer – Seller 00:01:00
The Best of a Bad Choice 00:01:00
Conclusion – Can You Really Get More by Giving More?
Conclusion & Thank You 00:02:00
Course Resource Files
Negotiation – How to Craft Agreement That Give Everyone More 00:00:00
Assessment
Assignment – Negotiation and Agreement Training 00:00:00

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