Overview

Enter our “Conflict Resolution” course, which will help you turn stress into opportunity by teaching you how to effectively handle and settle conflicts. Imagine turning conflicts into opportunities for cooperation and innovation. Through this journey, you will advance from understanding foundational ideas to becoming a shining example of peaceful conflict resolution, capable of resolving conflicts with diplomacy and sharp insight.

Our course is designed to help you advance your knowledge of conflict dynamics and equip you with sophisticated methods for promoting harmony. As you advance, you’ll become skilled at using moral principles to resolve disputes within groups, which will help you develop consensus and understanding in a variety of contexts.

Learning Outcomes:

  • Understand the genesis and evolution of conflicts to identify solutions that address the core issues.
  • Develop strategies to approach conflict with emotional intelligence and decisiveness.
  • Cultivate innovative thought processes that utilise conflict as a springboard for creativity.
  • Learn and apply a structured process for resolving disputes efficiently.
  • Master the art of ethical conflict resolution in group settings, promoting fairness and collaboration.

Who Is This Course For?

  • Individuals aspiring to enhance their conflict mediation capabilities.
  • Team leaders seeking to foster a collaborative work environment.
  • Professionals in human resources aiming to improve workplace relations.
  • Managers requiring effective dispute resolution strategies.
  • Anyone interested in becoming a professional mediator or arbitrator.

Certification

Once you finish the course, you can get a certificate to show your success. The PDF version costs just £3.99, while a printed one is £7.99. If you’d like both, it’s £10. For students outside the UK, there’s an extra £10 for delivery.

Requirements

  • This course is available to all learners of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the course.
  • A strong grasp of English, numeracy, and ICT is necessary for enrollment in this course.

Career Path:

  • Mediator: £25,000 – £50,000
  • Human Resources Manager: £35,000 – £55,000
  • Arbitrator: £30,000 – £60,000
  • Organisational Development Specialist: £40,000 – £60,000
  • Legal Consultant: £50,000 – £80,000
  • Operations Manager: £40,000 – £70,000

Course Curriculum

Module 01: Introduction to Conflict Resolution
Introduction to Conflict Resolution 00:15:00
Module 02: Issues and Origin of Conflict
Issues and Origin of Conflict 00:22:00
Module 03: Emotion And Conflict
Emotion And Conflict 00:16:00
Module 04: Decision Making In Conflict
Decision Making In Conflict 00:21:00
Module 05: Rising Above the Conflict
Rising Above the Conflict 00:16:00
Module 06: Creativity Outcome From Conflict
Creativity Outcome From Conflict 00:19:00
Module 07: A Conflict Resolution Process
A Conflict Resolution Process 00:17:00
Module 08: Essentials of Resolutionary Thinking
Essentials of Resolutionary Thinking 00:20:00
Module 09: Techniques of Managing Conflict
Techniques of Managing Conflict 00:24:00
Module 10: A Finer Way of Resolving Conflict
A Finer Way of Resolving Conflict 00:15:00
Module 11: Approaches for Solving Group Conflict
Approaches for Solving Group Conflict 00:18:00
Module 12: The Ethics of Resolution
The Ethics of Resolution 00:25:00