Overview
Enter our “Conflict Resolution” course, which will help you turn stress into opportunity by teaching you how to effectively handle and settle conflicts. Imagine turning conflicts into opportunities for cooperation and innovation. Through this journey, you will advance from understanding foundational ideas to becoming a shining example of peaceful conflict resolution, capable of resolving conflicts with diplomacy and sharp insight.
Our course is designed to help you advance your knowledge of conflict dynamics and equip you with sophisticated methods for promoting harmony. As you advance, you’ll become skilled at using moral principles to resolve disputes within groups, which will help you develop consensus and understanding in a variety of contexts.
Learning Outcomes:
- Understand the genesis and evolution of conflicts to identify solutions that address the core issues.
- Develop strategies to approach conflict with emotional intelligence and decisiveness.
- Cultivate innovative thought processes that utilise conflict as a springboard for creativity.
- Learn and apply a structured process for resolving disputes efficiently.
- Master the art of ethical conflict resolution in group settings, promoting fairness and collaboration.
Who Is This Course For?
- Individuals aspiring to enhance their conflict mediation capabilities.
- Team leaders seeking to foster a collaborative work environment.
- Professionals in human resources aiming to improve workplace relations.
- Managers requiring effective dispute resolution strategies.
- Anyone interested in becoming a professional mediator or arbitrator.
Certification
Once you finish the course, you can get a certificate to show your success. The PDF version costs just £3.99, while a printed one is £7.99. If you’d like both, it’s £10. For students outside the UK, there’s an extra £10 for delivery.
Requirements
- This course is available to all learners of all academic backgrounds.
- Learners should be aged 16 or over to undertake the course.
- A strong grasp of English, numeracy, and ICT is necessary for enrollment in this course.
Career Path:
- Mediator: £25,000 – £50,000
- Human Resources Manager: £35,000 – £55,000
- Arbitrator: £30,000 – £60,000
- Organisational Development Specialist: £40,000 – £60,000
- Legal Consultant: £50,000 – £80,000
- Operations Manager: £40,000 – £70,000
Course Curriculum
Module 01: Introduction to Conflict Resolution | |||
Introduction to Conflict Resolution | 00:15:00 | ||
Module 02: Issues and Origin of Conflict | |||
Issues and Origin of Conflict | 00:22:00 | ||
Module 03: Emotion And Conflict | |||
Emotion And Conflict | 00:16:00 | ||
Module 04: Decision Making In Conflict | |||
Decision Making In Conflict | 00:21:00 | ||
Module 05: Rising Above the Conflict | |||
Rising Above the Conflict | 00:16:00 | ||
Module 06: Creativity Outcome From Conflict | |||
Creativity Outcome From Conflict | 00:19:00 | ||
Module 07: A Conflict Resolution Process | |||
A Conflict Resolution Process | 00:17:00 | ||
Module 08: Essentials of Resolutionary Thinking | |||
Essentials of Resolutionary Thinking | 00:20:00 | ||
Module 09: Techniques of Managing Conflict | |||
Techniques of Managing Conflict | 00:24:00 | ||
Module 10: A Finer Way of Resolving Conflict | |||
A Finer Way of Resolving Conflict | 00:15:00 | ||
Module 11: Approaches for Solving Group Conflict | |||
Approaches for Solving Group Conflict | 00:18:00 | ||
Module 12: The Ethics of Resolution | |||
The Ethics of Resolution | 00:25:00 |