Knowing how to build strong relationships in business is vital; without excellent communication skills, you will only get so far. If your communication skills could do with a boost, then you’re in the right place. Whether you’re looking to be promoted to a senior role managing people, or want to ace that job interview, the Effective Communication Skills will help you to gain confidence in all areas of your professional life.

The course explores fundamental topics relating to business communication, from body language to how to influence and persuade. You will also define and develop your communication style. Throughout the course, you will sharpen your listening and questioning skills, and will also be trained on how to read non-verbal cues and messages.

The course contains in-depth case studies to apply in real-life, taking you through the six c’s of communication and the various factors that make up face-to-face and written communication.

Learning Outcomes:

  • Master the art of effective communication for business management
  • Learn effective body language from the experts in business communication
  • Boost your listening, questioning and interpersonal skills 
  • Familiarise with the main types of communication problems in business
  • Get expert tips and techniques on how to negotiate, influence and persuade
  • Identify the 6 Cs of communication and know how to utilise them for business
  • Understand the various factors that make up face-to-face communication
  • Know how to make a great first impression for job interviews and meetings
  • Be able to read non-verbal cues and messages  
  • Develop and define your communication style on the phone and in person

Who is This Course for?

This skills-focused training course is ideal for business professionals who want to learn the secrets to effective communication in a professional environment. The course is open to learners of all academic backgrounds and can be studied part-time or full-time.


Our Effective Communication Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Assessment and Certification 

After completing the course, you can order a certificate of achievement to display your achievement for as little as £3.99 for the PDF version and £7.99 for a paper version or £10 for both. There is an additional £10 delivery charge for international students.

Career Path

On successful completion, learners will have a solid understanding of the fundamental principles and practices of effective communication in a business environment, with the fundamental skills to master job interviews, contribute positively in meetings, and build strong working relationships, taking their career to the next level.

Course Curriculum

Module 01: Introduction to Effective Communication
Getting Started 00:05:00
Module 02: Body Expressions and Gender Differences
Reading Body Language 00:10:00
Module 03: The Nonverbal Communication
Nonverbal Communication 00:10:00
Module 04: How to Improve Yourself
Improve Your Body Language 00:05:00
Order Your Certificate
Order your Certificate 00:00:00