Explore the fundamental principles of administrative management with our meticulously crafted course. Our course on “Administrative Management” takes you on a journey through cutting-edge office settings, where each module reflects the pulse of the industry. The course covers a wealth of invaluable information, ranging from developing flawless professional etiquette to seamless planning and scheduling strategies. In today’s fast-paced business world, proficient planning is imperative for seamless operations. Whether you want to improve your organizational or communication skills, this course serves as an invaluable guide to excellence.

Learning Outcomes:

  1. Understand the foundational concepts of office administration and its significance in business operations.
  2. Develop effective strategies for organising meetings, conferences, and managing time efficiently.
  3. Acquire proficiency in business writing, communication, and customer service techniques.
  4. Familiarise with essential record-keeping, filing systems, and invoicing procedures.
  5. Enhance skills in travel arrangements, mail services, and representation of your organisation.

Who is this for?

  • Individuals aspiring to excel in administrative roles within corporate sectors.
  • Secretaries and personal assistants aiming to broaden their skill set.
  • Managers and team leads seeking to streamline their department’s administrative processes.
  • Entrepreneurs wishing to gain a deeper understanding of business operations.
  • Graduates exploring opportunities in administrative and organisational roles.


Once you finish the course, you have the option to get a certificate to show your success. The PDF version costs just £3.99, while a printed one is £7.99. If you’d like both, it’s £10. For students outside the UK, there’s an extra £10 for delivery.


This course is available to all learners of all academic backgrounds.
Learners should be aged 16 or over to undertake the course.
A strong grasp of English, numeracy, and ICT is necessary for enrollment in this course.

Career path

  • Office Administrator: £18,000 – £25,000
  • Secretary: £20,000 – £30,000
  • Personal Assistant (PA): £25,000 – £35,000
  • Office Manager: £28,000 – £40,000
  • Business Operations Specialist: £30,000 – £50,000
  • Administrative Services Manager: £35,000 – £55,000

Course Curriculum

Administrative Management
Module 01: Introduction To Office Administration 00:16:00
Module 02: Skills Of An Effective Administrator 00:17:00
Module 03: Business Etiquette 00:21:00
Module 04: Business Telephone Skills 00:21:00
Module 05: Representing Your Boss And Company 00:36:00
Module 06: Mail Services And Shipping 00:27:00
Module 07: Travel Arrangements 00:26:00
Module 08: Organising Meeting And Conferences 00:28:00
Module 09: Time Management 00:37:00
Module 10: Record Keeping And Filing Systems 00:30:00
Module 11: Business Writing Skills 00:42:00
Module 12: Organisational Skills 00:27:00
Module 13: Communication Skills 00:29:00
Module 14: Customer Service 00:18:00
Module 15: Effective Planning And Scheduling 00:48:00
Module 16: Invoicing/Petty Cash 00:29:00