Office Admin, Secretarial and PA Training

Office admin considers the heart of an office. He coordinates activities, distributes responsibilities, supervises staffs, keeps a record of office supplies and places order while requires. As much as efficient in administrative skill, he gets much value and demand in the corporate world.

If you are interested to pursue a high position in this role, take a look at our Office Admin, Secretarial and PA Training course. The precise contents guide you further to establish your career as an office admin in a sound bite.

The course gradually teaches you the role and responsibilities of an office admin. Besides, it instructs you how to manage employees, coordinate important tasks, and motivate staffs in order to bring the utmost success of your individual as well as organizational growth. Additionally, the course enhances your skills to distinguish right and wrong to take the precise decision at the time.

Overall, the course aims to ensure your top-most position in the role of an office admin, teaching you all the relevant aspects related to the job.

Who is the course for?

This course is ideal for those wanting to improve their base skills in office administrative tasks
This course would be ideal for people who want to start working as a receptionist, office administrator, office manager, administrative assistant or personal assistant

Entry Requirement:

This course is available to all learners, of all academic backgrounds.
Learners should be aged 16 or over to undertake the qualification.
Good understanding of the English language, numeracy and ICT are required to attend this course.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry.

Course Curriculum

BUSINESS REPORTS AND LETTER WRITING
	Module Three – Constructing Sentences	01:00:00
	Module Five – Writing Meeting Agendas	01:00:00
	Module Seven – Writing Business Letters	01:00:00
	Module Nine – Writing Reports	01:00:00
	Module Eight – Writing Proposals	01:00:00
E-MAILS WRITING TIPS
	Module Six – Writing E-mails	01:00:00
TYPING SPEED DEVELOPMENT
TIPS FOR SPEED READING
MICROSOFT WORD
	Module One – Getting Started	00:30:00
	Module Two – Opening	01:00:00
	Module Three – Working with the Interface	01:00:00
	Module Four – Your First Document	01:00:00
	Module Five – Basic Editing Tasks	01:00:00
	Module Six – Basic Formatting Tasks	01:00:00
	Module Seven – Formatting Paragraphs	01:00:00
	Module Eight – Advanced Formatting Tasks	01:00:00
	Module Nine – Working with Styles	01:00:00
	Module Ten – Formatting the Page	01:00:00
	Module Eleven – Sharing Your Document	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	Activities- Microsoft Word for Beginners	00:00:00
MICROSOFT EXCEL
	Module One – Getting Started	00:30:00
	Module Two – Opening Excel	01:00:00
	Module Three – Working with the Interface	01:00:00
	Module Four – Your First Worksheet	01:00:00
	Module Five – Viewing Excel Data	01:00:00
	Module Six – Building Formulas	01:00:00
	Module Seven – Using Excel Functions	01:00:00
	Module Eight – Using Quick Analysis	01:00:00
	Module Nine – Formatting Your Data	01:00:00
	Module Ten – Using Styles, Themes, and Effects	01:00:00
	Module Eleven – Printing and Sharing Your Workbook	01:00:00
	Module Twelve – Wrapping Up	01:00:00
MICROSOFT POWERPOINT
	Module One – Getting Started	00:30:00
	Module Two – Opening PowerPoint	01:00:00
	Module Three – Working with the Interface	01:00:00
	Module Four – Your First Presentation	01:00:00
	Module Five – Working with Text	01:00:00
	Module Six – Formatting Text and Paragraphs	01:00:00
	Module Seven – Adding Pictures	01:00:00
	Module Eight – Advanced Formatting Tasks	01:00:00
	Module Nine – Working with Transitions and Animations	01:00:00
	Module Ten – Setting Up Your Slide Show	01:00:00
	Module Eleven – Showtime!	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	Activities-Microsoft PowerPoint for Beginners	00:00:00
MICROSOFT OUTLOOK
	Module One – Getting Started	00:30:00
	Module Two – Opening and Closing Outlook	01:00:00
	Module Three – Understanding the Interface	01:00:00
	Module Four – Working with the Message List and the Reading Pane	01:00:00
	Module Five – Using Message List Commands	01:00:00
	Module Six – Creating a New Email	01:00:00
	Module Seven – Managing Email	01:00:00
	Module Eight – Searching for Items	01:00:00
	Module Nine – An Introduction to the Calendar	01:00:00
	Module Ten – An Introduction to Tasks	01:00:00
	Module Eleven – An Introduction to Contact	01:00:00
	Module Twelve – Wrapping Up	00:30:00
MICROSOFT ACCESS
	Module One – Getting Started	00:30:00
	Module Two – Opening and Closing Access	01:00:00
	Module Three – An Introduction to Databases	01:00:00
	Module Four – Sharing Data Using Apps	01:00:00
	Module Five – Working in Your App	01:00:00
	Module Six – An Introduction to Desktop Databases	01:00:00
	Module Seven – Performing Basic Table Tasks	01:00:00
	Module Eight – Working with Fields	01:00:00
	Module Nine – Working with Table Relationships	01:00:00
	Module Ten – An Introduction to Queries, Forms, and Reports	01:00:00
	Module Eleven – Protecting Your Data	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	Activities – Microsoft Access for Beginners	00:00:00
DIARY MANAGEMENT
HANDLING CONFIDENTIAL DOCUMENTS
	Handling Confidential Documents	01:00:00
SUCCESSFUL MEETING MINUTES
	What Minutes are	01:00:00
	Method of recording minutes	00:30:00
	Reasons for Meeting	00:30:00
	Minute Taking tips	00:30:00
NOTE TAKING
	The Role of a Minute-Taker	00:30:00
	The Skills of a Minute-Taker	00:15:00
	Minutes Styles	00:15:00
	What Do I Record	00:30:00
	Techniques for Preparing Minutes	00:30:00
DOCUMENT PROOFREADING
	Introduction to Proofreading	00:15:00
	Document Proofreading	00:15:00
	Editing & Proofreading Strategies	00:15:00
APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
	Finding Candidates	00:30:00
	Conducting the Interview	01:00:00
DELIVERING POSTAL MAIL
DICTATING
CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
	Module Two – Aspects of Phone Etiquette	01:00:00
	Module Three – Using Proper Phone Language	01:00:00
	Module Five – Inbound Calls	01:00:00
	Module Six – Outbound Calls	01:00:00
	Module Seven – Handling Rude or Angry Callers	01:00:00
	Module Nine – Handling Voicemail Messages	01:00:00
	Module Eleven – Correcting Poor Telephone Etiquette	01:00:00
ORGANISING A MEETING
EVENT PLANNING
	Event Planning Essentials	00:30:00
DATA MANAGEMENT, RECORD KEEPING AND FILING
	Module Three – Gathering the Right Tools	01:00:00
	Module Four – Identifying Procedures to Include	01:00:00
	Module Five – Top Five Procedures to Record	01:00:00
ARRANGE BUSINESS TRAVEL & ACCOMMODATION
BOOKKEEPING
	Module Two – Basic Terminology	01:00:00
	Module Four – Accounting Methods	01:00:00
	Module Six – Understanding the Balance Sheet	01:00:00
	Module Seven – Other Financial Statements	01:00:00
	Module Ten – Financial Planning, Budgeting and Control	01:00:00
QUICKBOOKS FOR PAYROLL MANAGEMENT
INVOICING/PETTY CASH
SUPERVISING AND MONITORING THE OFFICE WORKS
TIME MANAGEMENT
MOTIVATING EMPLOYEES
CREATING AN EFFECTIVE CV AND COVER LETTER
JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN & MANAGER