The Sales and Digital Marketing Diploma course is designed to help you to grow your business through proper sales and digital marketing.
The course is split into two sections: Sales and Digital Marketing. In sales part, you will be introduced to the recent practical techniques for increasing your sales. You will learn the secrets of sales, sales management, sales strategies, and more.
On the other hand, you will learn the advanced digital marketing strategies such as SEO ( Search Engine Optimization) Â techniques, social media marketing like Facebook, Twitter, Instagram, Pinterest marketing, Google Adwords, viral marketing, network marketing and others.
Upon completion, you will gain enough knowledge to use the sales and digital marketing strategies in your business.
Who is the course for?
- Professionals of the sales industry who wants to learn and become an expert in sales management and be able to maintain or increase the sales of the business.
- People who have an interest in learning about sales management.
Entry Requirement:
- This course is available to all learners, of all academic backgrounds.
- Learners should be aged 16 or over to undertake the qualification.
- Good understanding of English language, numeracy and ICT are required to attend this course.
Assessment: Â
- At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
- Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.
Certification:
- After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
- PDF certificate’s turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.
Why choose us?
- Affordable, engaging & high-quality e-learning study materials;
- Tutorial videos/materials from the industry leading experts;
- Study in a user-friendly, advanced online learning platform;
- Efficient exam systems for the assessment and instant result;
- The UK & internationally recognized accredited qualification;
- Access to course content on mobile, tablet or desktop from anywhere anytime;
- The benefit of applying for NUS Extra Discount Card;
- 24/7 student support via email.
Career Path:
The Advanced Diploma in Sales Management Course is a useful qualification to possess, and would be beneficial for the following careers:
- Businessmen
- Business Development Specialist
- Entrepreneur
- Marketing and Promotions Officer
- Sales Executive
- Sales Manager
- Strategist.
Course Curriculum
Module 01 | |||
Sales Management | |||
Module One – Getting Started | 01:00:00 | ||
Module Two – Understanding the Talk | 01:00:00 | ||
Module Three – Getting Prepared to Make the Call | 01:00:00 | ||
Module Four – Creative Openings | 01:00:00 | ||
Module Five – Making Your Pitch | 01:00:00 | ||
Module Six – Handling Objections | 01:00:00 | ||
Module Seven – Sealing the Deal | 00:30:00 | ||
Module Eight – Following Up | 01:00:00 | ||
Module Nine – Setting Goals | 01:00:00 | ||
Module Ten – Managing Your Data | 00:30:00 | ||
Module Eleven – Using a Prospect Board | 01:00:00 | ||
Module Twelve – Wrapping Up | 01:00:00 | ||
Module 02 | |||
Relationship in Sales | |||
Focusing on Your Customer | 00:15:00 | ||
What Influences People in Forming Relationships? | 00:30:00 | ||
Disclosure | 00:15:00 | ||
How to Win Friends and Influence People | 00:15:00 | ||
Communication Skills for Relationship Selling | 01:00:00 | ||
Non-Verbal Messages | 00:30:00 | ||
The Handshake | 00:30:00 | ||
Small Talk | 00:15:00 | ||
Networking | 00:05:00 | ||
Module 03 | |||
Sales Communication | |||
Communication Basics | 00:30:00 | ||
The Importance Of Self Esteem | 00:30:00 | ||
Oral Communication Strategies | 00:30:00 | ||
Written Communication Techniques | 00:30:00 | ||
The Importance Of Body Language | 00:30:00 | ||
Public Speaking Tips | 00:30:00 | ||
How Bad Communication Damages Your Business | 00:30:00 | ||
Module 04 | |||
Sales Technique | |||
Fundamental Sales Techniques | 01:00:00 | ||
Extensive Sales Techniques | 01:30:00 | ||
Module 05 | |||
Sales Strategies | |||
Selling Skills | 00:15:00 | ||
The Sales Cycle | 00:30:00 | ||
Defining Marketing | 00:30:00 | ||
Framing Success | 00:15:00 | ||
Setting Goals with SPIRIT! | 00:15:00 | ||
The Path to Efficiency | 00:15:00 | ||
Customer Service | 00:15:00 | ||
Selling More | 00:15:00 | ||
Selling Price | 00:15:00 | ||
Activities | |||
Advanced Diploma in Sales Management- Activities | 00:00:00 | ||
Module 06 | |||
Handling Sales Objections & Negotiating | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Three Main Factors | 01:00:00 | ||
Module Three – Seeing Objections as Opportunities | 00:30:00 | ||
Module Four – Getting to the Bottom | 01:00:00 | ||
Module Five – Finding a Point of Agreement | 01:00:00 | ||
Module Six – Have the Client Answer Their Own Objection | 00:30:00 | ||
Module Seven – Deflating Objections | 01:00:00 | ||
Module Eight – Unvoiced Objections | 01:00:00 | ||
Module Nine – The Five Steps | 01:00:00 | ||
Module Three – Dos and Don’ts | 00:30:00 | ||
Module Eleven – Sealing the Deal | 00:30:00 | ||
Module Twelve – Wrapping Up | 01:00:00 | ||
Activities | |||
Handling Sales Objections & Negotiating Course- Activities | 00:00:00 | ||
Module 07 | |||
Module 01 | |||
What Is A Sales Funnel? | 00:30:00 | ||
What is Internet Commerce | 00:30:00 | ||
What Can I Sell | 00:30:00 | ||
ClickBank | 00:30:00 | ||
Affiliate Marketing | 00:30:00 | ||
The Link Between Products, Key Words and Prospects | 00:15:00 | ||
Module 08 | |||
Module 02 | |||
The Front-end and Back-end of Sales Funnels | 00:30:00 | ||
Sales Funnel Success | 00:30:00 | ||
Sales Funnel Planning | 00:30:00 | ||
Putting Your Theory to Practice | 00:30:00 | ||
Content Marketing | 00:30:00 | ||
Article Marketing | 00:30:00 | ||
Google’s Adwords Program | 00:30:00 | ||
Module 09 | |||
Module 03 | |||
Marketing Offline | 00:30:00 | ||
Blogs | 00:30:00 | ||
Social Media | 00:30:00 | ||
Auto Responders | 00:30:00 | ||
The Joint Venture | 00:30:00 | ||
Measuring Success | 00:30:00 | ||
Top Sales Funnel Products | 00:30:00 | ||
Sales Secrets | |||
Module One: Getting Started | 00:05:00 | ||
Module Two: Effective Traits | 00:20:00 | ||
Module Three: Know Clients | 00:30:00 | ||
Module Four: Product | 00:30:00 | ||
Module Five: Leads | 00:20:00 | ||
Module Six: Authority | 00:30:00 | ||
Module Seven: Build Trust | 00:20:00 | ||
Module Eight: Relationships | 00:30:00 | ||
Module Nine: Communication | 00:30:00 | ||
Module Ten: Self-Motivation | 00:20:00 | ||
Module Eleven: Goals | 00:20:00 | ||
Module Twelve: Wrapping Up | 00:05:00 | ||
Module 11 | |||
Salesmanship | |||
Introduction To Salesmanship | 01:00:00 | ||
How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations | 00:30:00 | ||
How to Use Enthusiasm in Low Pressure Selling | 02:00:00 | ||
Building Customer Confidence Through Low Pressure | 00:30:00 | ||
Timing the Low Pressure Sale | 02:00:00 | ||
Developing the Low Pressure Sales Personality | 00:30:00 | ||
How to Organize Yourself for Low Pressure Selling | 02:00:00 | ||
Objection Handling Techniques | 01:00:00 | ||
Highlight Closers in Low Pressure Selling | 00:30:00 | ||
How You Can “Tell It Faster-Sell It Faster” Through Low Pressure | 00:30:00 | ||
Module 12 | |||
Customer Service Basics | |||
Customer Service and Retention Templates | 01:00:00 | ||
Customer Service & Retention Checklist | 01:00:00 | ||
Customer Service Checklist | 01:00:00 | ||
Module 13 | |||
Developing Customer Relationship Skills | |||
Good Customer Relationship – Why is it Important? | 01:00:00 | ||
Understanding Your Customers | 01:00:00 | ||
How to Calculate Customer’s Lifetime Value | 00:30:00 | ||
How to Keep Your Customers Happy? | 01:00:00 | ||
How to Get Your Customers to Say ‘Wow!’ | 01:00:00 | ||
Proven Methods of Customer Retention | 01:00:00 | ||
The Art of Customer Follow-up | 01:00:00 | ||
Loyalty Marketing Program | 00:30:00 | ||
Promotional Items to Enhance Customer Relations | 01:00:00 | ||
Handling Customer’s Complaints | 01:00:00 | ||
How to Deal with Difficult Customers | 00:30:00 | ||
Introducing the Seven Deadly Sins of Customer Service! | 01:00:00 | ||
Customer Relationship Management (CRM) Software – The Benefits | 01:00:00 | ||
Choosing a CRM Program | 00:30:00 | ||
Customer Service over the Phone | 01:00:00 | ||
Module 14 | |||
Module - 4 | |||
 Building Credibility | 00:05:00 | ||
Critical Communication Skills | 00:30:00 | ||
 Observation Skills | 00:15:00 | ||
Handling Customer Complaints | 00:05:00 | ||
 Overcoming Objections | 00:15:00 | ||
 Pricing Issues | 00:15:00 | ||
Buying Signals | 00:05:00 | ||
 Closing the Sale | 00:15:00 | ||
Module 15 | |||
Body Language Training: Reading Body Language as a Sales Tool | |||
Course Overview (Body Language Training: Reading Body Language as a Sales Tool) | 00:15:00 | ||
Body Language | 00:15:00 | ||
Give Me Some Space! | 00:15:00 | ||
What’s Your Face Saying? | 00:30:00 | ||
What’s Your Body Saying? | 00:30:00 | ||
Monitoring Your Posture | 00:15:00 | ||
Dressing Up | 00:15:00 | ||
Shaking Hands | 00:30:00 | ||
Module 16 | |||
Module 01 | |||
Introduction | 00:15:00 | ||
Making Additional Sales More Effectively | 01:00:00 | ||
Up Selling More Effectively | 00:30:00 | ||
Cross-ÂSelling More Effectively | 00:30:00 | ||
Offer Promos And Discounts More Effectively | 00:15:00 | ||
Offer Freebies At No-ÂCost or Little Cost | 00:15:00 | ||
Module 17 | |||
Module 02 | |||
Doing Product Presentation More Effectively | 00:30:00 | ||
Advertising More Effectively | 00:30:00 | ||
Absorb Losses More Effectively | 01:00:00 | ||
Break the Competition More Effectively | 01:00:00 | ||
Search Engine Optimizing Your Website More Effectively | 00:30:00 | ||
Making Your Product More Attractive | 00:15:00 | ||
Module 18 | |||
Module 03 | |||
Train Your People More Effectively | 01:00:00 | ||
Doing Store Presentation More Effectively | 01:00:00 | ||
Using Perfect Timing To Maximize Sales | 00:30:00 | ||
Offer After-ÂSales Services More Effectively | 00:30:00 | ||
Miscellaneous Tips | 00:30:00 | ||
Conclusion | 00:15:00 | ||
Module 19 | |||
Sales and Marketing | |||
Recognizing Trends | 00:15:00 | ||
Doing Market Research | 00:15:00 | ||
Strategies for Success | 00:15:00 | ||
Mission Statements | 00:15:00 | ||
Trade Shows | 00:15:00 | ||
Developing a Marketing Plan | 00:30:00 | ||
Increasing Business | 00:15:00 | ||
Saying No to New Business | 00:30:00 | ||
Advertising Myths | 00:30:00 | ||
Networking Tips | 00:30:00 | ||
Module 20 | |||
Business Sales Copy-writing Course | |||
Introduction | 00:15:00 | ||
The Killer Sales Letter Concept | 01:00:00 | ||
The Killer Sales Letter Format | 01:00:00 | ||
Writing Your Sales Letter | 00:30:00 | ||
DOES THIS LOOK COMFORTABLE TO YOUR EYES? | 00:30:00 | ||
More on Writing Your Sales Letter | 01:00:00 | ||
Real Life Examples | 00:30:00 | ||
In Closing | 00:15:00 | ||
Module 21 | |||
In Person Sales Training | |||
Getting Started | 00:05:00 | ||
In-Person Sales | 00:15:00 | ||
Examples of In-Person Sales | 00:25:00 | ||
Sales Funnel | 00:20:00 | ||
Prepare | 00:25:00 | ||
Presentation | 00:20:00 | ||
Engage | 00:20:00 | ||
Commitment | 00:20:00 | ||
Sale | 00:20:00 | ||
Loyalty | 00:25:00 | ||
Expand | 00:15:00 | ||
Wrapping Up | 00:10:00 | ||
Module 22 | |||
Module 2: Affiliate Sales | |||
Creating Your Affiliate Army | 00:30:00 | ||
Your Affiliate Army Platform | 01:00:00 | ||
Announcing Your Affiliate Program | 01:00:00 | ||
Your Affiliates Value | 00:30:00 | ||
Recruiting Affiliates | 01:00:00 | ||
Conclusion: Final Words | 00:15:00 | ||
Digital Marketing | |||
Module 23 | |||
Sales and Marketing | 00:30:00 | ||
How Internet Marketing Works | 01:00:00 | ||
How To Make Money With Internet Marketing | 01:00:00 | ||
What is Affiliate Marketing | 00:30:00 | ||
Competition in Internet Marketing | 00:30:00 | ||
Researching in Internet Marketing | 01:00:00 | ||
Desperate Niches | 00:30:00 | ||
Profitable Niches | 00:30:00 | ||
Clickbank | 00:30:00 | ||
What is Traffic? | 00:30:00 | ||
Traffic vs. Relevance | 00:30:00 | ||
Article Marketing | 01:00:00 | ||
Paid forms of Traffic – 1 | 01:00:00 | ||
Paid forms of Traffic – 2 | 01:00:00 | ||
Search Engine Optimization | 00:30:00 | ||
Search Engine Optimization 2 | 00:30:00 | ||
Best SEO Practice | 02:00:00 | ||
Blogs – WordPress | 01:00:00 | ||
Blogs – WordPress II | 03:00:00 | ||
Email Marketing I | 00:30:00 | ||
Email Marketing II | 01:00:00 | ||
Internet Marketing Strategy I | 01:00:00 | ||
Your own website vs free options online I | 00:30:00 | ||
Your own website vs free options online II | 01:00:00 | ||
Digital Marketing Strategies | |||
Module 24 | |||
Introduction to Internet Marketing and Reputation Management | 00:30:00 | ||
How to Optimize Your Site for Every Stage of the Buy Cycle | 00:30:00 | ||
Build Impression on Your Site | 00:30:00 | ||
Types of Link Building | 01:00:00 | ||
Importance of Landing Pages | 00:30:00 | ||
Difference Between Internet Marketing and Online Customer Service | 01:00:00 | ||
Concept Of Affiliate Programs | 01:30:00 | ||
About Of Google Analytics | 01:00:00 | ||
Online Press Releases | 00:15:00 | ||
How to Get Traffic from Twitter | 00:30:00 | ||
Importance of Testing E-Mail Messages | 00:15:00 | ||
What is Viral Marketing | 01:00:00 | ||
What is EMail Marketing | 00:30:00 | ||
Difference Between Images and Video | 00:15:00 | ||
How to Internet Marketing on Facebook | 02:00:00 | ||
What is Search Engine Optimization(SEO)? | 00:30:00 | ||
Understanding Search Results | 00:15:00 | ||
How to Attract Customer on Your Product? | 00:15:00 | ||
Time Makes Money | 00:30:00 | ||
How to Test a Landing Page | 00:30:00 | ||
Best Web Writing | 01:00:00 | ||
Ways to Use of Humor in You Internet Marketing | 00:15:00 | ||
Coupon Codes | 00:15:00 | ||
When to Pull the Plug | 00:15:00 | ||
Module 30 | |||
Module 31 | |||
Module 32 | |||
Module 33 | |||
Module 34 | |||
Module 35 | |||
Module 36 | |||
Module 37 | |||
Module 38 | |||
Module 39 | |||
Module 25 | |||
Module 26 | |||
Module 27 | |||
Module 28 | |||
Module 29 | |||
Mock Exam | |||
Final Exam |