• No products in the cart.

Certified Operations Manager Level 3, 4 and 5

4.8( 2 REVIEWS )

Get an incredible learning opportunity just for £119 containing Level 3+4+5 Operations Management, printed ABC endorsed certificatetutor support and assessment worth £1699. No hidden fees, simply enrol to this amazing bundle course and save £1580, get 12 months access to high quality and self-paced Operations Management diploma course. Cherry on top, you will get premium 5 CPD courses for FREE that will add even more to your skill sets!

Package includes:

  • Certified Operations Manager Level 3
  • Certified Operations Manager Level 4
  • Certified Operations Manager Level 5
  • Level 5 ABC Awards endorsed certification for Certified Operations Manager
  • Transcript containing all units of level 3, 4 and 5
  • 5 Additional Premium CPD Courses:
  1. Creativity and Problem Solving Skills
  2. Goals Setting & Time Management Skills
  3. Effective Communication Skills
  4. Crisis Management Course
  5. Meeting Management

If you want to be a great Operations Manager, then you genuinely have to “manage” the crucial activities that result in the production of quality goods and services. You’ll wear many hats, and you’ll be looked at by many eyes. But it can be an immensely satisfying and rewarding career, with many opportunities for a certified professional in this business sector. If this is the perfect role for you, then we can help prepare you for this fast-paced environment.  We’ve managed to combine all the learning points from levels 3, 4, and 5 of our Certified Operations Management course into one excellent program.      

To ensure that an organisation provides the highest quality of products and services, they have to depend upon the skills of an Operations Manager.  A successful manager has to have just the right mixture of traits and abilities, owning distinct social and motivational skills as well as exhibiting natural leadership. Not only that, but they have to excel at organisation and administration techniques. If you think you have what it takes to become an exemplary professional in this role, we can help you train for the position with this expertly-compiled program. The Certified Operations Manager Level 3, 4 and 5 combined course is the perfect way to achieve validation and enough confidence to procure this job. It is fully endorsed by ABC Awards – a regulated organisation that ensures professional and reputable certification which will give you a real advantage obtaining a senior professional position in an operations department.      

By taking this course, you’ll learn how to become the centre of a successful organisational structure and steer operations to success. The course guides you in knowing how to market and sell a product or service, and build a strong and loyal team around you with reliable working relationships.  The foundations of process and supply chain management are also explored. Along with procurement, planning, and purchasing, the requirement for performance analysis and service improvement procedures is covered. In the final modules, the art of managing inventory is explained, with other essential skills like; project implementation, maintaining quality, assessing risks to the business, and motivating staff and colleagues. By the time you have completed this exemplary course, you’ll be in a position to be pronounced certified and able to run the operations in a thriving company. You can expect to be able to apply for some truly desirable vacancies or achieve career progression as a result.      

The course is ideal for any individual either experienced in an operational environment or working as a relative newcomer. The full learning curve will enable the effective progression of an appropriate applicant to become a leader or manager who can effectively control the operations in any organisation.   


Certified Operations Manager Level 3

The Certified Operations Manager Level 3 course will explore the fundamental basics of operations management and look at risks and Supply Chains.   

Some of the key topics you will learn in this course are:

  • The best infrastructure for a successful organisation
  • Making sure that the right people are doing the right job
  • How to make a strong company brand
  • Knowing the limits of your operational budget
  • How to motivate and lead your team
  • Learning the fundamental requirements of Process Management
  • Knowing how to monitor and improve your operational procedures
  • The true importance of a good supply chain
  • How to create an effective supply-and-demand flow
  • Ensuring that a customer’s expectations are fully met

This is a course aimed at those who are at the early stages in career progression within an operations environment.     

Certified Operations Manager Level 4

The Operations Management Level 4 course delves into the planning and analysis stages involved in operations.      

Some of the key topics you will learn in this course are:

  • Understanding the process of Gap Analysis
  • Use data mapping and trending for process improvement
  • How to streamline your operational structure
  • Making sure your supply-and-demand estimates are on target
  • Understanding your pricing structure
  • Learning how to differentiate procurement and purchasing
  • Knowing how to negotiate effectively with clients and customers
  • Explaining the principles of Six Sigma
  • Building visual presentations of productivity
  • Using information from customer feedback effectively

This course is aimed at individuals well-versed in operational procedures, who want to navigate to a more senior managerial role.     

Certified Operations Manager Level 5

The Certified Operations Manager Level 5 course explores the skill set required to improve and maintain an excellent operational structure.       

Some of the key topics you will learn in this course are:

  • Learning how to ensure your inventory is always sufficient for production
  • Maintaining good communication with the warehouse
  • How to spot underlying trends in the industry
  • Understanding the principles of the Project Management Body of Knowledge (PMBOK)
  • Setting up realistic company goals and objectives
  • The best way to monitor project implementations
  • How to measure quality in terms of service and products
  • Using sampling to ensure quality control
  • The best way to ensure accurate reporting
  • Applying risk management processes to operations

This course is ideal for those individuals who are established in operations and aspire to a managerial role in the infrastructure.    

Who is This Course for?

This Certified Operations Manager Level 3, 4 and 5 program is perfect for those that currently work in an operational environment and want to progress to a more senior role in the organisation. It can also benefit team leaders and entrepreneurs. Completion of the course will result in the receipt of a valid certificate to prove their achievement. You can perform long-distance learning with our flexible modules and study them completely at your own convenience.    


Euston College is an approved reselling partner for ABC Awards courses under Course Gate. This course has been designed by Course Gate to meet the needs of learners and employers that cannot be satisfied through current regulated qualifications. It has been endorsed under the ABC Awards and Certa Awards Quality License Scheme, which means that Course Gate has conducted an external quality check to ensure that the organisation and the courses provided meet specific criteria.

An ABC Awards & Certa Awards endorsement ensures high standards of competency through thorough and meticulous quality audits carried out by certified external auditors. Course reviews are included in the endorsement process. Completion of this course does not ensure a regulated qualification but may be used as a certificate of recognition of skills gained.

The Learner Unit Summary may be used as proof of Prior Learning if you intend to continue your studies in this field. The learning outcomes of the course have been benchmarked at Level 3,4 and 5 in line with level descriptors published by Ofqual, which is an international guideline to indicate the level of learning and demand required to successfully complete this course.

Assessment and Certification 

ABC Awards Certificate for Certified Operations Manager Level 3, 4 and 5

To make the evaluation process much more convenient for you, we’ve added the feature of automatic assessment. After you finish each module, you’ll participate in an online MCQ test. Each test will be marked instantly, and you’ll receive the result immediately as well. The passing score on each test is 60%.

After successfully passing all the exams, you will be eligible to claim a professional certificate endorsed by ABC Awards without any cost. Your certificate will be issued by ABC Awards – a regulated organisation that makes you stand out in the global marketplace.

Certificate of achievement for additional courses

After completing each of the additional courses, you can order a certificate of achievement to display your achievement for as little as £3.99 for the PDF version and £7.99 for a paper version or £10 for both. There is an additional £10 delivery charge for international students.

Career Path

This Certified Operations Manager Level 3, 4 and 5 course will give you everything you need to become the inspirational leader member of an operations team. This would suit those who work as; 

  • Quality Manager
  • Inventory Controller or Planner
  • Quality Controller
  • Logistics Coordinator
  • Operations Manager

Course Curriculum

Certified Operations Manager Level 3
Module 01: Operations Management
Designing Your Organisational Structure 00:30:00
Introduction to Operations Management 00:15:00
Understanding Financial Terms 00:30:00
Getting the Right People in Place 00:15:00
Getting Your Product Together 00:15:00
Building a Corporate Brand 00:30:00
Marketing Your Product 01:00:00
Selling Your Product 00:15:00
Planning for the Future 00:15:00
Goal Setting and Goal Getting 00:30:00
Succession Planning 101 00:15:00
Managing Your Money 00:15:00
Ethics 101 00:15:00
Building a Strong Customer Care Team 00:15:00
Training Employees for Success 00:15:00
Leadership Essentials 00:15:00
Assessment Module 01
Module 01 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 00:10:00
Module 02: Process Management
The Fundamentals of Business Process Management 00:30:00
Defining Business Process Management 00:30:00
The Business Process Life Cycle 00:15:00
The Vision Phase 00:15:00
The Design Phase 01:00:00
The Modeling Phase 00:30:00
The Execution Phase 01:00:00
The Monitoring Phase 00:30:00
The Optimising Phase 01:00:00
Assessment Module 02
Module 02 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 00:10:00
Module 03: Supply Chain Management
Supply Chain Management 00:45:00
Assessment Module 03
Module 03 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 00:10:00
Certified Operations Manager Level 4
Module 04: Gap Analysis
What is Gap Analysis? 00:30:00
The Gap Analysis Process 00:30:00
Supporting Tools 00:30:00
Creating a Gap Analysis Report 00:15:00
Understanding Lean 00:30:00
The Toyota Production System 00:30:00
The Toyota Production System House 00:15:00
The Five Critical Improvement Concepts 00:15:00
Understanding Value with the Kano Model 00:15:00
Types of Waste 00:15:00
Creating a Lean Enterprise 00:15:00
The Plan, Do, Study, Act (PDSA) Cycle 00:15:00
Using the R-DMAIC-S Model 00:15:00
Lean Thinking Tools 00:15:00
Kaizen Events 00:00:00
Data Gathering and Mapping 00:30:00
A Plan to Take Home 00:15:00
Defining Continuous Improvement 00:15:00
Stage One – Identify Areas For Improvement 00:15:00
Stage Two – Create a Plan for Improvement 00:15:00
Stage Three – Implement the Changes 00:15:00
Stage Four – Review the Impact 00:15:00
Assessment Module 04
Module 04 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 00:10:00
Module 05: Planning and Sourcing Operations
Planning and Sourcing Operations 00:35:00
Assessment Module 05
Module 05 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 00:10:00
Module 06: Purchasing and Procurement Management
Purchasing and Procurement Management 01:40:00
Assessment Module 06
Module 06 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 00:10:00
Module 07: Six Sigma Basics
Six Sigma 01:00:00
Assessment Module 07
Module 07 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 00:10:00
Certified Operations Manager Level 5
Module 08: Inventory Management
What is Inventory? 00:30:00
Types of Inventory 00:15:00
Key Players 00:30:00
Setting up the Warehouse 00:15:00
What Makes a Good Inventory Management System? 00:15:00
The Warehouse Inventory Cycle 00:15:00
Identifying Demand 00:15:00
The Receiving Process 00:15:00
Validating Inventory 00:15:00
The Put-Away Process 00:15:00
Maintaining Inventory Accuracy 00:30:00
The Outbound Process 00:30:00
Industry Trends 00:15:00
Assessment Module 08
Module 08 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 00:10:00
Module 09: Project Management
Project Management 00:40:00
Assessment Module 09
Module 09 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 00:10:00
Module 10: Quality Management
Concept of Quality FREE 00:19:00
Key Terms 00:23:00
Categories 00:21:00
Customer Input 00:11:00
Plan Quality 00:08:00
Design of Experiments 00:07:00
Quality Control 00:11:00
Control Charts 00:11:00
Sampling 00:11:00
Six Sigma 00:08:00
The Steps 00:10:00
The 6 Six Sigma Challenges 00:06:00
Assessment Module 10
Module 10 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 00:10:00
Module 11: Risk Assessment and Management
Risk Assessment and Management 00:15:00
Assessment Module 11
Module 11 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 00:10:00

Course Reviews


2 ratings
  • 5 stars0
  • 4 stars0
  • 3 stars0
  • 2 stars0
  • 1 stars0

No Reviews found for this course.