Overview

Have you ever thought about the people who make offices run smoothly? They’re the Admin Secretarial & PA staff! They’re the magic behind every successful office, making sure everything’s in place and running like clockwork. Our “Admin, Secretarial & PA Diploma” is your golden ticket to join these amazing professionals. From the world of Personal Assistants to the details of Office Admin tasks, this course has it all covered. You’ll learn about things like how to answer phones professionally, write business emails, and even use Microsoft Excel. Get ready to become the backbone of any office, ensuring everything ticks along perfectly!

Learning Objectives

  • Gain proficiency in the roles and responsibilities of Personal Assistants, Secretarial and Admin support.
  • Develop top-tier organisational and time management skills.
  • Master effective communication, encompassing body language and business writing.
  • Enhance meeting management abilities and adopt professional telephone etiquette.
  • Acquire a comprehensive understanding of Microsoft Excel and its applications in admin tasks.

Who is this Course for?

  • Aspiring Office Administrators looking for a comprehensive curriculum.
  • Those transitioning into Admin, Secretarial, or PA roles.
  • Individuals keen to improve organisational and communication skills.
  • Professionals wanting to boost their proficiency in Microsoft Excel.
  • Anyone aiming to enhance their career prospects in office management roles.

Requirements

  • This course is available to all learners of all academic backgrounds.
  • Learners should be 16 or over to undertake the course.
  • A strong grasp of English, numeracy, and ICT is necessary for enrollment in this course.

Certification

Endorsed Certificate of Achievement

At the successful completion of the course, the learners can order an endorsed certificate of achievement from ABC & Certa Awards by paying the accreditation fee of £108. There is an additional £10 delivery charge for international students.

Please Note: Euston College is a Course Gate approved resale partner for Quality Licence Scheme Endorsed courses.

Certificate of Completion from Euston College

At the successful completion of the course, the learners may order the Certificate of Completion from Euston College (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students.

Career path

On successful completion, you will have the opportunity to explore a wide range of professional roles, including:

  • Personal Assistant (PA)
  • Personal Executive Assistant
  • Receptionist
  • Office Assistant
  • Secretary
  • Support Secretary
  • Data Entry Clerk
  • Administrative Assistant
  • Office Manager
  • Personal Concierge
  • Executive Assistant

Course Curriculum

Module 1: Personal Assistant
Personal Assistant 01:25:00
Assessment Module 1
Module 01 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 2: Admin Support
Admin Support 01:55:00
Assessment Module 2
Module 02 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 3: Administrative Management
Administrative Management 00:40:00
Assessment Module 3
Module 03 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 4: Organisational Skills
Organisational Skills 01:16:00
Assessment Module 4
Module 04 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 5: Telephone Etiquette
Telephone Etiquette 01:07:00
Assessment Module 5
Module 05 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 6: Business Writing
Business Writing 01:24:00
Assessment Module 6
Module 06 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 7: Time Management
Time Management 01:15:00
Assessment Module 7
Module 07 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 8: Body Language and Effective Communication
Body Language and Effective Communication 01:22:00
Assessment Module 8
Module 08 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 9: Meeting Management
Meeting Management 01:24:00
Assessment Module 9
Module 09 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00
Module 10: Microsoft Excel
Navigate the Excel User Interface 00:28:00
Use Excel Commands 00:10:00
Create and Save a Basic Workbook 00:19:00
Enter Cell Data 00:12:00
Use Excel Help 00:05:00
Create Worksheet Formulas 00:15:00
Insert Functions 00:17:00
Reuse Formulas and Functions 00:17:00
Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00
Search for and Replace Data 00:09:00
Use Proofing and Research Tools 00:07:00
Apply Text Formats 00:17:00
Apply Number Format 00:08:00
Align Cell Contents 00:09:00
Apply Styles and Themes 00:12:00
Apply Basic Conditional Formatting 00:11:00
Create and Use Templates 00:07:00
Preview and Print a Workbook 00:10:00
Set Up the Page Layout 00:08:00
Configure Headers and Footers 00:07:00
Manage Worksheets 00:05:00
Manage Workbook and Worksheet Views 00:07:00
Manage Workbook Properties 00:05:00
Assessment Module 10
Module 10 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 00:10:00