Overview
Have you ever thought about the people who make offices run smoothly? They’re the Admin Secretarial & PA staff! They’re the magic behind every successful office, making sure everything’s in place and running like clockwork. Our “Admin, Secretarial & PA Diploma” is your golden ticket to join these amazing professionals. From the world of Personal Assistants to the details of Office Admin tasks, this course has it all covered. You’ll learn about things like how to answer phones professionally, write business emails, and even use Microsoft Excel. Get ready to become the backbone of any office, ensuring everything ticks along perfectly!
Learning Objectives
- Gain proficiency in the roles and responsibilities of Personal Assistants, Secretarial and Admin support.
- Develop top-tier organisational and time management skills.
- Master effective communication, encompassing body language and business writing.
- Enhance meeting management abilities and adopt professional telephone etiquette.
- Acquire a comprehensive understanding of Microsoft Excel and its applications in admin tasks.
Who is this Course for?
- Aspiring Office Administrators looking for a comprehensive curriculum.
- Those transitioning into Admin, Secretarial, or PA roles.
- Individuals keen to improve organisational and communication skills.
- Professionals wanting to boost their proficiency in Microsoft Excel.
- Anyone aiming to enhance their career prospects in office management roles.
Requirements
- This course is available to all learners of all academic backgrounds.
- Learners should be 16 or over to undertake the course.
- A strong grasp of English, numeracy, and ICT is necessary for enrollment in this course.
Certification
Endorsed Certificate of Achievement
At the successful completion of the course, the learners can order an endorsed certificate of achievement from ABC & Certa Awards by paying the accreditation fee of £108. There is an additional £10 delivery charge for international students.
Please Note:Â Euston College is a Course Gate approved resale partner for Quality Licence Scheme Endorsed courses.
Certificate of Completion from Euston College
At the successful completion of the course, the learners may order the Certificate of Completion from Euston College (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students.
Career path
On successful completion, you will have the opportunity to explore a wide range of professional roles, including:
- Personal Assistant (PA)
- Personal Executive Assistant
- Receptionist
- Office Assistant
- Secretary
- Support Secretary
- Data Entry Clerk
- Administrative Assistant
- Office Manager
- Personal Concierge
- Executive Assistant
Course Curriculum
Module 1: Personal Assistant | |||
Personal Assistant | 01:25:00 | ||
Assessment Module 1 | |||
Module 01 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 | 00:10:00 | ||
Module 2: Admin Support | |||
Admin Support | 01:55:00 | ||
Assessment Module 2 | |||
Module 02 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 | 00:10:00 | ||
Module 3: Administrative Management | |||
Administrative Management | 00:40:00 | ||
Assessment Module 3 | |||
Module 03 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 | 00:10:00 | ||
Module 4: Organisational Skills | |||
Organisational Skills | 01:16:00 | ||
Assessment Module 4 | |||
Module 04 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 | 00:10:00 | ||
Module 5: Telephone Etiquette | |||
Telephone Etiquette | 01:07:00 | ||
Assessment Module 5 | |||
Module 05 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 | 00:10:00 | ||
Module 6: Business Writing | |||
Business Writing | 01:24:00 | ||
Assessment Module 6 | |||
Module 06 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 | 00:10:00 | ||
Module 7: Time Management | |||
Time Management | 01:15:00 | ||
Assessment Module 7 | |||
Module 07 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 | 00:10:00 | ||
Module 8: Body Language and Effective Communication | |||
Body Language and Effective Communication | 01:22:00 | ||
Assessment Module 8 | |||
Module 08 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 | 00:10:00 | ||
Module 9: Meeting Management | |||
Meeting Management | 01:24:00 | ||
Assessment Module 9 | |||
Module 09 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 | 00:10:00 | ||
Module 10: Microsoft Excel | |||
Navigate the Excel User Interface | 00:28:00 | ||
Use Excel Commands | 00:10:00 | ||
Create and Save a Basic Workbook | 00:19:00 | ||
Enter Cell Data | 00:12:00 | ||
Use Excel Help | 00:05:00 | ||
Create Worksheet Formulas | 00:15:00 | ||
Insert Functions | 00:17:00 | ||
Reuse Formulas and Functions | 00:17:00 | ||
Insert, Delete, and Adjust Cells, Columns, and Rows | 00:10:00 | ||
Search for and Replace Data | 00:09:00 | ||
Use Proofing and Research Tools | 00:07:00 | ||
Apply Text Formats | 00:17:00 | ||
Apply Number Format | 00:08:00 | ||
Align Cell Contents | 00:09:00 | ||
Apply Styles and Themes | 00:12:00 | ||
Apply Basic Conditional Formatting | 00:11:00 | ||
Create and Use Templates | 00:07:00 | ||
Preview and Print a Workbook | 00:10:00 | ||
Set Up the Page Layout | 00:08:00 | ||
Configure Headers and Footers | 00:07:00 | ||
Manage Worksheets | 00:05:00 | ||
Manage Workbook and Worksheet Views | 00:07:00 | ||
Manage Workbook Properties | 00:05:00 | ||
Assessment Module 10 | |||
Module 10 Final Quiz Exam – Admin, Secretarial & PA Level 3, 4 and 5 | 00:10:00 |