Course Overview

Any job where there is a responsibility to lead groups and individuals requires excellent supervisory skills. Knowing how to delegate work, monitor performance and build strong working relationships is essential, and with the Certificate in Supervisory Skills course, you will learn how to do all these things and more. 

This course has been designed by industry experts and includes practical case studies to help you gain a solid understanding of supervising best practice. You will first start by learning about assigning work and implementing delegation, moving onto providing feedback and the fundamentals of time management. Lastly, you will explore the conflict management process and how to deal with workplace conflict professionally.

This in-depth course also includes a survival guide for the new supervisor to help you get accustomed to your new role.

Learning Outcomes: 

  • Ensure a productive workplace with a certificate in Supervisory Skills
  • Learn step-by-step how to assign and delegate tasks to your subordinates
  • Develop your knowledge of effective supervising through practical case studies
  • Know how to provide clear and constructive feedback to your employees
  • Develop your time-management, leadership and organisational skills
  • Gain a solid understanding of workplace conflict management best practice
  • Understand the qualities, characteristics and skills of a great supervisor
  • Build solid working relationships with fellow colleagues and clients
  • Develop your management style and understand your strengths and weaknesses
  • Learn how to conduct a performance assessment and monitor individual progress

Who is This Course for?

The Certificate in Supervisory Skills course is suitable for new supervisors who wish to gain the credentials, skills and knowledge to accelerate their career and ability to manage people in a working environment. There are no specific entry requirements for the course, which can be studied part-time or full-time.


Our Certificate in Supervisory Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Assessment and Certification 

Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly.

After completing the course, you can order a certificate of achievement to display your achievement for as little as £3.99 for the PDF version and £7.99 for a paper version or £10 for both. There is an additional £10 delivery charge for international students.

Career Path

On successful completion, learners will have the essential skills to lead teams effectively, monitor performance and manage workplace conflicts professionally. A certificate in Supervisory Skills will open doors to the following roles:

  • Project Manager
  • Supervisor
  • Coach/Mentor
  • Line Manager
  • Team Leader

Course Curriculum

Getting Started 00:01:00
Setting Expectations
Setting Expectations 00:03:00
Setting Expectations Case Study 00:01:00
Assigning Work
Assigning Work 00:04:00
Assigning Work Case Study 00:01:00
Degrees of Delegation
Degrees of Delegation 00:03:00
Degrees of Delegation Case Study 00:01:00
Implementing Delegation
Implementing Delegation 00:07:00
Implementing Delegation Case Study 00:01:00
Providing Feedback
Providing Feedback 00:05:00
Providing Feedback Case Study 00:01:00
Managing Your Time
Managing Your Time 00:05:00
Managing Your Time Case Study 00:01:00
Resolving Conflict
Resolving Conflict 00:04:00
Resolving Conflict Case Study 00:01:00
Tips for Special Situations
Tips for Special Situations 00:05:00
Tips for Special Situations Case Stud 00:01:00
A Survival Guide for the New Supervisor
A Survival Guide For The New Supervisor 00:03:00
A Survival Guide For The New Supervisor Case Study 00:01:00
Wrapping Up
Wrapping Up 00:01:00